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Friday, January 12, 2007

Google AdWords auto activating the content network

Can't validate this myself but it's been reported by a DP member that the content network is being "auto activated" in his account without his permission.

See: Google is automatically activating Content Network in Campaigns - AdWords

"Today I astonished that one of my campaign has got huge number of impressions .. and when i saw the summary tap for that particular ad group, i came to know that most of impressions from CONTENT NETWORK."

The poster claims to have received a response from the AdWords team indicating that this is indeed happening:

"Please note that this is due to a technical issue affecting some AdWords accounts over the last two days. We are aware of this issue and our engineers are currently working to solve the problem. They hope to reach a resolution shortly. Let me assure you that once our engineers have resolved the issue, we will credit your account for any inappropriate traffic that you have received."

I checked my account yesterday and again today and I'm not having this issue. Content network is on where it should be and off where it should be. If you have a few minutes might not be a bad idea to check your account(s) to make sure this isn't happening to you, and if it is, contact AdWords support to get the credit/refund process going.

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2 Comments:

At 10:37 AM, Anonymous Kai said...

I've experienced the same. I have a campaign with one active and two paused Ad Groups. A few days ago I noticed clicks and impressions for the paused Ad Groups. They came indeed from the Content Network and used up the entire daily budget (very small for this campaign), leaving no money for the active Ad Group. This stopped after pausing the entire campaign and then resuming it.
This shows that daily campaign monitoring is very important. (And there are, of course, many other reasons to do that.)

 
At 5:02 AM, Blogger PPCBlogger said...

Ditto that. Same problem happened to account of mine. Blogged about it here;

http://www.ppcblog.co.uk/ppc/adwords-content-network-accuring-clicks-while-paused/

 

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