Double Serving on adCenter
Back in May I wrote about issues I was facing with AdWords and other advertisers who were double serving. Still having the same issues with the same advertisers today...despite the numerous reports I've made to Google on the issue. Usually about a week after I report the violations Google takes action and all the offending ads are gone...for about a week and then they are all back again. My hunch is the offending party spends enough with Google that Google will never flat out ban their accounts or offending urls.
This post though is about double serving in adCenter. Of course the group I referenced above is double serving in adCenter as well. I spent some time (admittedly not a lot) looking around for an adCenter double serving policy but haven't been able to locate one. I conducted a few searches today in some "hot" markets and man, looks to me like adCenter has some serious double serving issues.
Regardless of the PPC engine double serving is a huge issue facing advertisers. Weak enforcement of double serving policies (or lack of a policy all together), in my opinion, presents the PPC marketing channel in a poor light. If you're in PPC and don't think double serving is an issue wait until;
1. A double (or more) serving competitor locks up 2 - 6 ad spots in one or more of your sweet spots.
2. Your client contacts you when they notice a double served ad and can't understand why you won't do the same for them or you can't get the offending ads turned off.
Seeing this shit day in and day out really makes me think about the old saying, "if you can't beat them, join them." Hopefully the PPC programs will step up and enforce the policy so it won't have to get to that point. If not....




3 Comments:
Adwords double serving policy is very clear. Unfortunately, Google is about money not relevancy! Search "captain jack sparrow costume" and you will find a large advertiser seving ads on the north banner, the east banner and the last entry on the east banner. Also their affiliates take up to 3 spots serving ads with their home page. If this continues, shoppers will get discouraged seeing the same PPC ad everytime they click. The company in question prides itself at being a "catagory killer. Google is killing the goose that laid the golden egg. This happens on hundreds of costume keywords. I have reported this to Google and the only thing that has changed is that the offending company has taken down an informational site it owns that pointed to their site.
Frustrated
Adwords...adCenter...in either case double serving is an issue (and a big one IMO) that needs to get more attention than it does.
Arrrrrrrrrrrrrrrrr never trust the word of pirates like me old shipmates Larry and Sergey
Why don't you tip them the black spot arrrrrrrr
- Cap'n Jack at yer sirvis
Post a Comment
PPC Discussions Home